Shipping Information
What Shipping Methods Are Available?
We offer both standard and express delivery options within Silchar and surrounding areas. Charges may vary based on the delivery method and location. Contact us for more details on available shipping options for your area.
How Long Will it Take To Get My Package?
Delivery times typically range from 1-3 business days within Silchar. For surrounding areas, please allow up to 5 business days. We strive to ensure timely delivery for all orders and will inform you of any delays.
How Do I Track My Order?
Once your order is shipped, we will send you a tracking link via email or SMS. You can use this link to check the current status and estimated delivery time of your package.
Do I Need A Account To Place Order?
No, you don’t need an account to place an order. However, creating an account allows you to track orders easily, view your order history, and save your details for faster checkout on future purchases.
Payment Information
What Payment Methods Are Accepted?
We accept various payment methods, including cash on delivery, credit/debit cards, and financing options. Please choose the payment method that best suits your needs during checkout.
Is Buying Online Secure?
Yes, we use secure payment gateways to process all online transactions, ensuring your personal and payment information is protected. Please refer to our Privacy Policy for more information on data security.
Order & Returns
How Do I Place an Order?
You can place an order directly on our website by selecting your desired product, adding it to your cart, and proceeding to checkout. For assistance, feel free to contact our customer service team.
How Can I Cancel or Change My Order?
If you need to cancel or change your order, please contact us as soon as possible. Orders that have already been shipped may not be eligible for cancellation.
What Is Your Return Policy?
We accept returns only for damaged products. A proper unboxing video is required as proof for any damage claims. Unfortunately, we do not accept returns for personal preference reasons.
How Long Does the Refund Process Take?
Once your return is received and inspected, refunds are processed within 7-10 business days. Refunds will be issued via your original payment method or as store credit, based on your preference.
